Privacy Policy | Nambour Heights Motel                                                                                       window.dataLayer = window.dataLayer || \[\];   function gtag(){dataLayer.push(arguments);}   gtag('js', new Date());   gtag('config', 'UA-194261901-1'); [![](images/logo-mark.jpg)Nambour Heights](index.html) [Home](index.html)     [Rooms](rooms.html)     [Facilities](facilities.html)     [Explore](explore.html)     [Corporate](corporate.html)     [Contact](contact.html) ☰   [Book Now](https://nambourheightsmotel.bookus.direct/) Legal Privacy _Policy_ ================ Last reviewed July 2026 This Privacy Policy explains how Nambour Heights Motel collects, uses, stores and protects your personal information, consistent with the Australian Privacy Principles. Collection of personal information ---------------------------------- We may collect information from you which is: * **General information:** anonymous data used to analyse trends and help us understand the needs of our customers so we can improve the quality of your stay. This includes the number of room nights booked and used, where guests are from, room rates, age, gender, purpose of travel, whether the booking was made by telephone, through a booking agency or through our website, and services used by guests during their stay. * **Personal information:** any information that personally identifies you, such as your name, age and date of birth, home address, contact telephone numbers and email address, your driver's licence and passport, your credit card details, your company name if travelling for business, your car registration number and how the account will be settled. We may ask about dietary requirements, room preferences, disabilities or other lifestyle information. While staying with us, we may record the number of times you have stayed and third-party bookings we arrange at your request, such as tours. Personal information may be collected when you make an enquiry by telephone, email or via our website, when you make a reservation, at check-in or check-out, or through your dealings with us during your stay. It may also be collected from a partner organisation, booking agency, tour operator or internet reservation system to whom you provided your details to make a booking, if you enter a competition or reply to a survey, through communications with us or our staff, or through social media. We may also collect personal information where the law requires us to. Data collected on this website ------------------------------ To provide our services we keep track of how you interact with us, including links in emails we send you and links on our website. The following information may be logged for statistical purposes when you visit our website: * Server address / IP address * Date and time of your visit * Pages accessed and documents downloaded * Your top-level domain name * The previous website you visited * The type of browser and device you are using * Whether you have visited our website before * Location data Sensitive information --------------------- Sensitive information is information about your origin, beliefs, memberships, sexual preferences or health. Nambour Heights Motel will not collect sensitive information from you without your consent. If we collect sensitive information, we will disclose the reason for seeking it. How we handle personal information ---------------------------------- We only process personal and sensitive information for the purpose of providing the services or products you have requested or, in an emergency, providing the services you reasonably require. We do not use or retain personal or sensitive information for any purpose other than the delivery of the service and for auditing or legal reasons. Using and disclosing personal information ----------------------------------------- We process personal information to better understand our guests' needs and to provide information about our products and services. Access is limited to employees with a business requirement. In a medical emergency, consent to supply sensitive information to a third party for the purpose of administering medical treatment is deemed to have been granted. Personal information may be used to: * Manage your reservation, booking and stay * Improve our services and tailor our products to your needs * Send you emails, newsletters, promotions and marketing material, or contact you by telephone * Secure and improve your use of our services * Comply with obligations imposed on us by law * Implement our terms of service * Protect the rights, property or personal safety of other guests, members of the public or Nambour Heights Motel * Transfer the assets and operations of the business to another party as a going concern How long we keep personal information ------------------------------------- We store personal information only for as long as necessary having regard to the purpose for which it was collected. The criteria used to determine retention periods include the length of our ongoing relationship with you, any legal obligations we are subject to, and whether retention is advisable considering our legal position (such as statutes of limitations, litigation or regulatory investigations). We are legally required to retain operational data relating to transactions for seven (7) years under Australian taxation legislation. Cookies ------- A cookie is a small text file sent to your browser from a web server and stored on your device. Cookies help us provide a personalised online experience: they can remember preferences for future visits, ensure you are provided with appropriate content, and help us deliver communications relevant to your interests. Our cookies cannot damage your files or read information from your hard drive, and do not follow you on the internet after leaving our website. If you do not want the benefit of cookies, you can set your browser to reject them — consult your browser's instructions. Rejecting cookies may affect your ability to perform certain transactions on our website. Google Analytics ---------------- When you visit certain sections of our website, Google Analytics, a website analytics service provided by Google Inc., will place cookies on your browser. The information generated about your use of the website is transmitted to Google and used to compile statistical reports measuring visits, time on site and pages viewed. We will not (and will not allow any third party to) use Google Analytics to track or collect personal data of visitors, nor associate any data gathered via cookies with personal data from any source. For details of Google's privacy practices visit [policies.google.com/privacy](https://policies.google.com/privacy). You may opt out using the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout/). Targeted advertisements ----------------------- Based on your activities on our website, targeted adverts and internet-based offers may be presented to you whilst browsing. Our partner organisations may also use cookies to gather information based on your browsing interests to provide you with advertising. The use of tracking technologies by our service providers is not covered by this Privacy Policy and we do not have access to or control over those cookies. Service providers ----------------- We use a range of service providers to help us maximise the quality and efficiency of our services. This means individuals and organisations outside Nambour Heights Motel will sometimes have access to personal information held by us and may use it on our behalf. We require our service providers to adhere to strict privacy guidelines that prevent them from keeping this information or using it for unauthorised purposes. Marketing communications ------------------------ When you provide your personal information, we ask whether you wish to receive information about new products, services and promotions. If you no longer wish to receive promotional material, you may remove your name from our marketing list by emailing [bookings@nambourheightsmotel.com](mailto:bookings@nambourheightsmotel.com) or writing to Nambour Heights Motel, 4 Nambour Mapleton Road, Nambour QLD 4560, Australia. Please allow 28 days for the request to be processed. Protection of your personal information --------------------------------------- We take reasonable precautions to protect the security of your personal information, including limiting access to our computer systems with passwords and other security devices, preventing unauthorised access, modification, use or disclosure, and maintaining backup systems. We will take reasonable steps to destroy personal information when it is no longer needed. Access, correction and deletion ------------------------------- We take reasonable steps to ensure the information we hold about you is accurate, up to date, complete and relevant. On request, we will provide you with access to your information, including to correct or update it, unless an exception applies under the Australian Privacy Principles. Contact [bookings@nambourheightsmotel.com](mailto:bookings@nambourheightsmotel.com) or write to Nambour Heights Motel, 4 Nambour Mapleton Road, Nambour QLD 4560, Australia. We may require further identification to process your request. If you request deletion, we will take all reasonable steps to delete your information unless we need to keep it for legal, dispute-resolution or auditing reasons. Dealing with us anonymously --------------------------- We generally need to know who you are to provide our products and services. In some circumstances you are entitled to deal with us anonymously or using a pseudonym — for example, when making general enquiries. Please tell us when you are using a pseudonym. If we need to identify you, we will tell you whether your real name is required to access the service. Age restrictions ---------------- We do not knowingly collect personal information from, or target, individuals under the age of 18. If you are a parent or legal guardian and believe your child under 18 has provided us with personal information without your permission, please contact us at [bookings@nambourheightsmotel.com](mailto:bookings@nambourheightsmotel.com). Website and third-party links ----------------------------- No data transmission over the internet can be guaranteed secure. While we endeavour to protect your personal information, we cannot guarantee the security of information you transmit to us via our website. Third-party websites accessed through links on our website have separate privacy practices and security measures for which we have no responsibility or liability. We encourage you to review their policies before disclosing personal information. Changes to this Privacy Policy ------------------------------ From time to time it may be necessary to review and revise this Privacy Policy. We reserve the right to change it at any time, and the revised version will be posted on this website. Australian Privacy Principles ----------------------------- For further information about the Australian Privacy Principles, visit the Office of the Australian Information Commissioner at [oaic.gov.au](https://www.oaic.gov.au). Nambour Heights Motel Award-winning motel accommodation in the heart of the Sunshine Coast, Queensland. #### Explore [Motel Rooms](rooms.html)[Facilities](facilities.html)[Things To Do](explore.html)[Corporate Stays](corporate.html) #### Connect [Instagram](https://www.instagram.com/nambourheightsmotel/)[Facebook](https://www.facebook.com/nambourheightsmotel)[Tripadvisor](https://www.tripadvisor.com.au/Hotel_Review-g499679-d1219313-Reviews-Nambour_Heights_Motel-Nambour_Sunshine_Coast_Queensland.html) #### Visit 4 Nambour Mapleton Rd, Nambour QLD 4560 [(07) 5476 1888](tel:+61754761888)[bookings@nambourheightsmotel.com](mailto:bookings@nambourheightsmotel.com) © 2026 Nambour Heights Motel. All rights reserved. · [Privacy Policy](privacy.html) · [Disclaimer](disclaimer.html)Check-in 2:00 pm · Check-out 10:00 am **Nambour Heights Motel**Rooms from $160 · Live availability [Book Now](https://nambourheightsmotel.bookus.direct/) /\* Nambour Heights Motel — shared interactions \*/ (function () {   // Reveal on scroll   const io = new IntersectionObserver(     (entries) => entries.forEach((e) => e.isIntersecting && e.target.classList.add("in")),     { threshold: 0.14 }   );   document.querySelectorAll(".reveal").forEach((el) => io.observe(el));   // Nav state + floating booking dock   const nav = document.querySelector(".nav");   const dock = document.querySelector(".dock");   const hero = document.querySelector(".hero");   const onScroll = () => {     const y = window.scrollY;     if (nav) nav.classList.toggle("scrolled", y > 40);     if (dock) dock.classList.toggle("show", y > (hero ? hero.offsetHeight \* 0.75 : 500));     // Hero parallax     const media = document.querySelector(".hero-media img");     if (media && y < window.innerHeight \* 1.2) media.style.transform = "translateY(" + y \* 0.28 + "px)";   };   window.addEventListener("scroll", onScroll, { passive: true });   onScroll();   // Mobile nav   const toggle = document.querySelector(".nav-toggle");   const links = document.querySelector(".nav-links");   if (toggle && links) toggle.addEventListener("click", () => links.classList.toggle("open"));   // Hero booking bar → booking engine with dates & guests prefilled   const bookbar = document.getElementById("bookbar");   if (bookbar) {     const inp = document.getElementById("bb-in");     const out = document.getElementById("bb-out");     const fmt = (d) => d.toISOString().slice(0, 10);     const today = new Date();     const tomorrow = new Date(today); tomorrow.setDate(today.getDate() + 1);     inp.value = fmt(today); inp.min = fmt(today);     out.value = fmt(tomorrow); out.min = fmt(tomorrow);     inp.addEventListener("change", () => {       const next = new Date(inp.value); next.setDate(next.getDate() + 1);       out.min = fmt(next);       if (out.value <= inp.value) out.value = fmt(next);     });     bookbar.addEventListener("submit", (e) => {       e.preventDefault();       const url = "https://nambourheightsmotel.bookus.direct/?arrivalDate=" + inp.value +         "&departureDate=" + out.value +         "&numAdults=" + document.getElementById("bb-ad").value +         "&numChildren=" + document.getElementById("bb-ch").value;       window.open(url, "\_blank", "noopener");     });   }   // Animated counters   const counters = document.querySelectorAll("\[data-count\]");   const cio = new IntersectionObserver((entries) => {     entries.forEach((e) => {       if (!e.isIntersecting || e.target.dataset.done) return;       e.target.dataset.done = "1";       const end = parseFloat(e.target.dataset.count);       const dec = e.target.dataset.count.includes(".") ? 1 : 0;       const suffix = e.target.dataset.suffix || "";       const t0 = performance.now();       const tick = (t) => {         const p = Math.min((t - t0) / 1600, 1);         const eased = 1 - Math.pow(1 - p, 3);         e.target.textContent = (end \* eased).toFixed(dec) + suffix;         if (p < 1) requestAnimationFrame(tick);       };       requestAnimationFrame(tick);     });   }, { threshold: 0.5 });   counters.forEach((el) => cio.observe(el)); })();